Terms of service

By using the Sitemarch website at sitemarch.co ("the Site"), you agree to be bound by these Terms of Service. We reserve the right to update these terms at any time. Continued use of the Site after changes are posted constitutes your acceptance of the updated terms.

"We," "us," and "our" refers to Sitemarch. "You" and "your" refers to anyone accessing or using the Site.

Intellectual property

All content on this Site — including text, images, graphics, and design — is the property of Sitemarch and is protected by copyright and intellectual property laws. You may not copy, reproduce, modify, distribute or use any content from this Site without our prior written permission.

You may view and print pages for your own personal, non-commercial use only.

Our services

Sitemarch provides website design, development, and digital marketing services for HVAC businesses. By engaging our services you agree to the specific terms outlined in your service agreement or proposal. Nothing on this website constitutes a guarantee of specific results such as rankings, traffic, or revenue.

Your responsibilities

When using this Site or engaging our services you agree to:

  • Provide accurate and truthful information when contacting us or filling out forms
  • Not use the Site for any unlawful or fraudulent purpose
  • Not attempt to gain unauthorised access to any part of the Site
  • Not post or transmit any harmful, offensive or illegal content
  • Not copy or reproduce our website content, templates or materials without permission

Payment terms

All pricing is outlined clearly on our website and in your service agreement. Payment terms are agreed upon before work begins. Additional work outside the agreed scope is billed at our standard hourly rate of $60/hour. Late or missed payments may result in work being paused until payment is received.

Refunds

Due to the nature of our services, refunds are assessed on a case by case basis. Once work has begun on your project, refunds are not guaranteed. Any refund disputes will be handled directly between Sitemarch and the client.

Limitation of liability

Sitemarch is not liable for any direct, indirect, incidental or consequential damages arising from your use of this Site or our services. We do not guarantee uninterrupted or error-free operation of the Site. All services are provided in good faith based on information provided by the client.

Third party links

This Site may contain links to third party websites. Sitemarch is not responsible for the content, privacy practices or accuracy of any third party sites. Linking to a third party site does not constitute endorsement.

Intellectual property of client work

Upon full payment, the client owns the website we build for them. Sitemarch retains the right to display completed work in our portfolio unless otherwise agreed in writing.

Termination

We reserve the right to terminate access to our services at any time if these terms are violated or if payment obligations are not met.

Changes to these terms

We may update these Terms of Service at any time. Any significant changes will be noted on our homepage. Continued use of the Site constitutes acceptance of the updated terms.

Governing law

These terms are governed by the laws of South Africa. Any disputes shall be resolved through good faith negotiation between both parties before any formal legal proceedings are initiated.

Contact

For any questions regarding these Terms of Service contact us at: calvin@sitemarch.co

Last updated: March 2026